Product and order support
Contact MyGolfCarts
We can help with product questions, existing orders, delivery, return requests, parts guidance, and warranty next steps.
Email support
Include the product name or SKU and your order number when applicable.
Phone support
If we cannot answer immediately, please leave your name, number, and order number.
Business address
MyGolfCarts5892 Country Rd 471
McKinney, TX 75071
United States
Do not send a return to this address without written authorization.
What to include so we can help faster
- Product question: product name or SKU, model, color, seat count, intended use, and delivery ZIP code.
- Order support: order number, billing email, customer name, and the specific update you need.
- Delivery issue: order number, delivery date, delivery receipt, and clear photos or video of the packaging and product.
- Parts or warranty: order number, product model, VIN or serial number if available, purchase date, and clear photos or video of the issue.
- Return request: order number, reason for the request, product condition, and photos. Wait for written authorization before shipping anything.